Terms of Service

Terms of Service – PetLuxee

Welcome to PetLuxee! By using our website and purchasing from us, you agree to the following terms.

1. Using Our Website

  • You may use our website for personal, non-commercial purposes.

  • You may not copy, reproduce, or misuse our content, images, or branding without permission.

2. Orders & Payments

  • All orders are subject to availability.

  • Prices and promotions may change without notice.

  • Payments are processed securely through Shopify’s checkout system.

3. Shipping & Delivery

  • Orders are shipped according to our Shipping Policy — typically 7–20 business days.

  • We currently ship to 28 countries.

  • Customs fees, import taxes, or duties are the responsibility of the customer.

4. Refunds & Returns

5. Limitation of Liability

  • PetLuxee is not responsible for delays, damages, or losses caused by suppliers, carriers, or customs.

  • We cannot guarantee exact delivery dates.

6. Intellectual Property

  • All content, logos, and images on this site are owned by PetLuxee.

  • You may not use our content for commercial purposes without written consent.

7. Contact Us

If you have questions about these terms, shipping, or refunds, you can reach us at: